January 8, 2002

Market services; a heterogeneous sector with favourable growth prospects

De commerciële dienstverlening; een heterogene sector met gunstige groeiperspectieven

Press release
De commerciële diensten kunnen naar verwachting in de periode 2003 - 2006 een verdere sterke productiegroei realiseren van 3,25% per jaar. Met name de introductie van nieuwe diensten en een verdere verbreding en verdieping van het ICT-gebruik kunnen hiervoor zorgen.

We are sorry, unfortunately there is no English translation of this page.

Outsourcing of services and the emergence of new services, often related to information and communication technology, boosted growth of market services in the period 1996-2000. The growth of production of market services may slow down from an annual average rate of nearly 6% in the period 1996-2000 to 3¼% in the period 2003-2006. A decrease in macro-economic growth and the disappearance of some stimulating factors are mainly responsible for this slowdown. For instance, growth in the telecommunication branch will be lower than in recent years because the degree of penetration of mobile telephones and Internet usage has already become quite high.

However, growth of market services will remain higher than the average growth rate of the Dutch economy. New services and the adoption of information and communication technologies are expected to stimulate the industry's output. Furthermore, scarcity of personnel calls for more process and product innovations. Knowledge-intensive business services can contribute to these innovations.

The publication is in Dutch.


Frans Suijker
Machiel van Dijk
Henk Kox
Henry van der Wiel