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Safeguarding the quality of health care is important. In the Netherlands, currently health care professionals themselves provide this safeguard, as well as direct regulation of quality provided by the Health Care Inspectorate. →

Whenever you phone your mother, switch on the light, or buy health insurance you purchase a service or product from a chain of vertically related industries. →

New generation of networs, new generation of regulation? →

What factors determine how well consumers make their actual choices with regard to financial products? →

Competition in the market for life insurance is weak. →